Go to contentGo to menuGo to search

Navigation secondaire
Breadcrumb

Profesional support

Technical support and hotline is available to meet all customer needs.

Ametys Support includes :

  • Ametys maintenance
  • Phone Support
  • Community Support
  • Bug fix guarantee

To get access to Ametys Support and training, please fill the form below and we will contact you shortly !

 

Plans & details

 

 

FREE

STANDARD

PREMIUM

Access (Releases, Roadmap, Sources)

 

 

 Exploitation rights

 

 

Documentation

 

 

Ametys Forum Support

 

 

Ametys Forum Support

5 days

 

-

 

 

 Tickets

JIRA

ametys.org

 Phone support

JIRA

 Phone support

JIRA

Personalized support

 -

 10 credits

30 minutes

10 credits

30 minutes

Guaranteed time to response*

 

- Critical

 

- Major

 

- Minor

 

 

 

-

 

-

 

-

 

 

 

2 days

 

5 days

 

20 days

 

 

 

1 day

 

3 days

 

10 days

Guaranteed time to intervention*

 

- Critical

 

- Major

 

- Minor

 

 

 

 

Roadmap

 

Roadmap

 

Roadmap

 

 

 

 

4 days

 

12 days

 

Roadmap

 

 

 

 

2 days

 

6 days

 

20 days

 personalized support

 4 000 €

50 credits

30 minutes

3 500 €

50 credits

30 minutes

3 500 €

50 credits

30 minutes

* Workdays

Get Started